Shipping policy

We strive to ensure a smooth and timely delivery of your orders. Our shipping policy outlines the key aspects of how we handle the shipping process for orders placed through our website.

Processing Time:

Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer both standard (3-7 business days) and expedited (1-3 business days) shipping options.
  • Delivery times are estimates and may vary depending on your location and unforeseen circumstances.

Shipping Locations:

We currently ship to all 50 states within the USA. Unfortunately, we do not offer international shipping at this time.

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number to monitor the status of your delivery.

Lost or Damaged Items:

If your order arrives damaged or is lost in transit, please contact our customer service team at sales@rniaus.com within 7 days of the delivery date. We will work with you to resolve the issue promptly.

Changes to Shipping Address:

If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.

Warehouse Locations:

We operate multiple warehouses across different states to ensure faster delivery times. Your order will ship from the warehouse closest to your location to minimize delivery time.